Thank you for sending me a replacement battery for my Populo v3 Sport! Im on the road again thanks to you. After receiving my shipment, I contacted your company about getting the old battery repaired/refurbished or helping me find someone in my area who is authorized in Populo Repairs. I have not received a reply yet. Thanks again for all you hard work! I have people ask about my Populo regularly and i am always excited to tell them how much enjoyment I get outta mine! Roll on!