If you’ve ordered a complete bike from Populo.com, it will be built by Populo, then partially disassembled so that it fits into the shipping container for delivery to you. Upon receipt, you’ll need to unpack your bike and perform final assembly using common hand tools. Our customer support team is standing by to help you with assembly or adjustment questions – please write or call anytime.
Some of our bicycles are not offered with home delivery - on these models, please visit one of the quality bicycle shops that are part of our Populo dealer network to test-ride and purchase. Bicycles that are purchased from our network of Populo dealers will be delivered to you fully assembled, ready-to-ride.
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