After extensive, borderline obsessive research I landed on Populo's Fusion 2.0 Disc as my first bike in nearly 20 years. The experience with Populo and the bike itself have more than re-affirmed my decision. When I was researching my purchase, there were little to no reviews to go off of at the time. But I am a firm advocate for supporting a smaller, more niche company than a big-box cookie cutter brand where I can - and Avant Sports seemed to be right up my alley. So I took the dive.
The Company Experience:
Nervous as I was, I quickly became a frequent name on the site's live chat system. Luis answered all of my questions promptly and effortlessly, always happy to help. After dotting all my I's and crossing my T's I made my purchase. However, while going back to look at the size chart one day I quickly noticed I purchased the wrong size (FYI triple check the size chart, this puppy runs big. I'm 5' 9" and I'm riding a small). I contacted Luis again and he helped me turn the shipment around for a return so I could purchase the correct size frame without the hassle of re-shipping the incorrect order. This level of customer service is what makes or breaks a company in my mind. I'm a firm ambassador now.
I wanted to get a few weeks in the saddle before I wrote this review, and so far I am ecstatic.
Appearance: The reason I was hooked to this in the first place. The minimalist design, devoid of any flashy logos or stripes, was exactly what I was looking for. I've received many compliments in my short ownership this far.
The Ride: Super smooth and full of power. I admittedly need some practice on the derailleurs, but this is as the description reads - fun and functional. I live in a city and use it primarily for short-distance commuting to cut down on firing up the car for every 2 mile errand. That being said I've also taken it out on a bike path for some longer distance touring and thoroughly enjoyed the handling.
The long and short: I l...